Affiliates Executive – German Speaking

Job Overview

Job Description

Our client is a CySEC regulated investment firm providing trading services and facilities to both retail and institutional clients and they are looking for a German Speaking, Affiliates Executive. The successful candidate should be Fluent in English and German.

Job Responsibilities

  • Calls new affiliates, introduces the company and ascertains the needs of the affiliate
  • Manages the retention of affiliates and their clients to ensure maximum capacity
  • Achieves all sales targets on a consistent basis outlined by the Affiliate Team Leader
  • Follows up on leads for prospective clients
  • Conducts an induction to new clients regarding their affiliate panel and how to utilise the systems available to them
  • Negotiates and informs affiliates of the commission structure they will work with
  • Communicates to affiliates the various promotions, products, and marketing campaigns currently active
  • Approves application forms along with documents using KYC procedure of potential affiliates
  • Establishes and supports all partners, affiliates and institutional brokers through various support channels e.g. email, Skype, and telephone
  • Arranges meetings, directly or remotely, with clients to drive business development
  • Act as the “eyes and ears” servicing a portfolio of clients in the FX marketplace by reporting trends and providing general market information to clients
  • Act as a conduit between clients and the FX market
  • Assist clients with queries regarding trading and the instruments available for use by the client
  • Be aware of and be able to demonstrate ongoing in-depth knowledge of the financial markets, both technically and fundamentally
  • Training new clients on companies platforms and trading tools
  • Building and maintaining client relationships by understanding the client’s needs and trading profile and providing suitable support and guidance where required
  • Utilises retention strategies to maximize client satisfaction and achieve monthly targets.
  • Cross-sells company services to provide client improvement and increase LTV targets.
  • Ensures timely follow up of all contacts.
  • Maintains high levels of client acquisition, retention, and reactivation.
  • Carries out any further duties assigned by their line manager
  • Contributes to a positive and dynamic working environment

Requirements

  • University or college degree
  • 2 years’ experience in sales or similar role
  • Fluency in English and German.
  • Any additional language will be considered an advantage
  • Able to work in a fast-paced environment
  • Self-motivated and target orientated individual
  • Full training will be given
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