IT help desk

Job Overview

Job Description

Our client, a company providing services mainly to the Financial markets industry is looking for an IT help desk. The successful candidate should have an IT-related certification from Vendors like Cisco (CCNA) Microsoft (MCSA) and CompTIA (A+, Network+ or Security+) and be fluent in English.

Job Responsibilities

  • Provide technical support for users and assist in resolving existing issues
  • Configure, monitor and maintain updated virus protection software, and backup data for emergency recovery
  • Administer and maintain systems support for software, hardware and servers, test, troubleshoot, diagnose and resolve all issues
  • Reading products specifications and working with several outsourcing contractors / vendors
  • Negotiate quotes with suppliers
  • Manage Inventory and warehouse storage

Requirements

  • IT related certification from Vendors like Cisco (CCNA) Microsoft (MCSA) and CompTIA (A+, Network+ or Security+) will be considered an advantage
  • Fluency in English, both verbal and written
  • At least 1 year of demonstrated work experience in a similar role
  • Great sense of responsibility, high skilled, organized with excellent documentation skills and self-learning ability
  • Strong communication skills
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