Job Expired

Retention Agents (German, Swedish, Spanish, Latvian, Lithuanian, Russian)

Job Overview

Job Description

Our client is an well-established in the financial services industry with offices in Limassol. They are currently looking for Retention Officers with the following languages: German, Swedish, Spanish, Latvian, Lithuanian, Russian.

Job Responsibilities

  • Regular contact with our existing clients
  • Ensure the highest level of Customer Service
  • Maintain and update our CRM
  • Work with clients to engage in FX opportunities
  • Follow up on any client matters
  • Relationship management
  • Liaising with relevant teams to ensure quality service delivery
  • Regularly report to management
  • Retain existing clients

Requirements

  • Demonstrated work experience in Client Retention and Forex Sales
  • Fluency in English both verbal and written
  • Fluency in any of the following languages: German, Swedish, Spanish, Latvian, Lithuanian, Russian
  • Fluency in any other language will be considered an advantage
  • Proficiency in MS Office
  • Excellent communications skills
  • Strong organizational and time-management skills
  • This job has expired!

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