Spanish Speaking Customer Service Agent – Forex – Limassol – RP920255
A leading Forex broker are working with GRS to recruit a Spanish speaking Customer Service Agent to join their well-established Limassol based team. The successful candidate will have a strong passion for customer service, be a competent computer user and be fluent in Spanish and English. Our client offers a welcoming and international team with offices based in central Limassol. As the companies brand continues to grow, we are always looking for the best talent to join their team as a Customer Service Agent.
Main Duties And Responsibilities
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
- University degree in a business-related field
- Client handling experience in the financial services sector is favourable.
- Fluent Spanish speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization.
- Outstanding communication and interpersonal skills.
- Excellent computer literacy.
- The role will involve working weekly rotating shifts.
- Eligibility to work in the EU.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Ross Pitman ,[email protected] quoting the above job reference or call +357 25 342 720 for further information.